Always make sure you have adequate procedures in place for investigating reports of workplace violence and resolving situations of violence.You also need to provide appropriate support to workers who are the victims of workplace violence or threats, including recommending that they consult a health professional for referral or treatment if they suffer any injuries or adverse symptoms. The best prevention of workplace violence is adequate safety training, but in the event of an incident, make sure to avoid these following common investigation errors.
Trap #1: Waiting Too Long to Investigate
Trap #2: Relying on a Biased or Incompetent Investigator
Trap #3: Not Getting Both Sides of the Story
Trap #4: Not Interviewing Third Parties
Trap #5: Failing to Gather All Relevant Information
Trap #6: Asking “Leading” Questions
Trap #7: Interviewing Witnesses in the Presence of Each Other
Trap #8: Not Following Company Policy and Procedure
Trap #9: Not Documenting the Investigation Properly
Go to SafeSupervisor.com for more direction on avoiding these traps.