Make Use of Your Emotional Intelligence
We’ve all met people who are extremely intelligent, but about as socially stimulating as wallpaper — like the medical doctor who is great at diagnosing and treating conditions, but has the bedside manner of a bedpan.
Emotional intelligence is the term used to describe a number of personal, emotional and social skills that allow people to succeed in coping with environmental demands and pressures.
The five key elements to emotional intelligence according to Daniel Goleman, an American psychologist who helped to popularize emotional intelligence are:
- Social skills.
It’s not how smart you are, it’s what you do with what you’ve got that counts. If you think you are going to succeed soley on your technical skill, think again. It has to be in balance with your emotional fluency or leadership approach.
True leaders use their emotional intelligence actively to inspire, listenand offer constructive feedback.
Being demanding and coercive has its place in certain settings, such as if your bulding is on fire and workers aren’t evacuating quickly enough. However, being a tyrant with the social skills of a doorknob isn’t leadership, it’s bullying.
If your emotional intelligence needs a boost, attending a workship or reading books on the subject can help enhance your health and safety leadership skills.
Remember, emotional intelligence skills need to be practiced daily for effective leadership.